ARRIS has talented technical support engineers around the world to provide you with expert technical support on a broad range of products and services to help you support the needs of your customers.
ARRIS Technical Support
On Ask ARRIS, search our customer support knowledgebase for technical questions and answers. Information anytime—the innovative search technology delivers fast, relevant, reliable answers when you need them.
Manage service requests via Ask ARRIS: submit questions and open support requests online.
On Ask ARRIS, download product documentation and training webcast replays.
Empower your team with our professional instructors, classrooms in Atlanta, Amsterdam, Beaverton, and Chicago; on-site and customized training available.
Online software and firmware to help Cable Operators and Service Providers manage and stay current with ARRIS products.
Information on expert repairs and option contracts for Extended Warranty and/or Advanced Replacement services.
Only those products purchased directly from an authorized ARRIS consumer retail store are eligible for ARRIS Consumer Warranty support. The ARRIS Touchstone TM722 is currently available at selected Best Buy and BrandSmart stores in the United States.